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Candidate

Male, 41 year, born on 7 August 1983

India, not willing to relocate, not prepared for business trips

TEAM LEADER

Specializations:
  • Sales manager, account manager

Employment: full time

Work schedule: full day

Work experience 16 years 5 months

January 2017currently
8 years 7 months
SUPPORTMART PVT LTD
TEAM LEADER
. * Department CCV-Fraud prevention ,Insurance Sales & Ticketing ; * Job Profile Team handling ,maintain data of the team ,Cancellation of fraud flights,hotels,cars and vacation packages bookings without delay. Team coaching with new trends of fraud pattern. Verification of Chargeback's and reasons. Saving revenue of the organization from fraud by contacting banks and using tools. Taking care of specially international cards cases outside U.S and Canada and the payments. Handling documents verification like passport, credit card and driving license. Taking care of team errors on time. Sales of flight insurance for the flight bookings. Making and implementing new rules and techniques for fraud prevention. Hiring and Coaching on new agents. Controlling the cancellation of bookings because of incomplete verification and non fraud bookings by using
April 2015November 2015
8 months
PROTOCOL SOLUTIONS PVT LTD
TEAM LEADER
TEAM LEADER * WEBSITE Bookairfare.com and Faregeek.com having travel websites across globe mainly US ASIA & MIDDLE EAST. . * Department CCV-Fraud prevention & Insurance Sales ; * Job Profile Team handling ,maintain data of the team ,Cancellation of fraud flights,hotels,cars and vacation packages bookings without delay. Team coaching with new trends of fraud pattern. Verification of Chargeback's and reasons. Saving revenue of the organization from fraud by contacting banks and using tools. Taking care of international cards cases outside U.S and Canada and the payments. Handling documents verification like passport, credit card and driving license. Taking care of team errors on time. Sales of flight insurance for the flight bookings. Making and implementing new rules and techniques for fraud prevention. Hiring and Coaching on new agents. Controlling the cancellation of bookings because of incomplete verification and non fraud bookings by using
June 2013November 2014
1 year 6 months
LOOK BUY
TEAM LEADER
TEAM LEADER * WEBSITE Lookbuyfly.com and Smartfares.com having travel websites across globe mainly US,CANADA,EU,AU ASIA & MIDDLE EAST. * Department CCV-Fraud prevention & Insurance Sales * Job Profile Team handling ,maintain data of the team ,Cancellation of fraud flights,hotels,cars and vacation packages bookings without delay. Team coaching with new trends of fraud pattern. Verification of Chargeback's and reasons. Saving revenue of the organization from fraud by contacting banks and using tools. Taking care of international cards cases outside U.S and Canada and the payments. Handling documents verification like passport, credit card and driving license. Taking care of team errors on time. Sales of flight insurance for the flight bookings.
October 2007May 2013
5 years 8 months
fareportal
Sales representatives supervisor
SENIOR SUPERVISOR FAREPORTALINDIA. ; * Website Cheapoair.com and Onetravel.com US travel Websites and later across globe mainly US ASIA & MIDDLE EAST. * Department CCV-Credit Card Verification & Fraud Prevention. ; * Job Profile Team handling ,maintain data of the team ,Cancellation of fraud flights,hotels,cars and vacation packages bookings without delay. Team coaching with new fraud pattern. Verification of Chargeback's and reasons. Saving revenue of the organization from fraud by contacting banks and using tools.

About me

Audit, Credit Cards, Account Reconciliations, Chargeback Management, Daily monitoring, Escalations Handling, Operating procedure development, Responsible for training and assisting, Team Handling, Team Management, account maintenance, transaction processing, Microsoft Excel, Microsoft Office, Microsoft Word, SQL

Higher education

2005
Agra University
science

Languages

HindiNative


EnglishC2 — Proficiency


Citizenship, travel time to work

Citizenship: Russia

Permission to work: Russia

Desired travel time to work: Doesn't matter