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Male, 41 year, born on 7 August 1983
India, not willing to relocate, not prepared for business trips
TEAM LEADER
Specializations:
- Sales manager, account manager
Employment: full time
Work schedule: full day
Work experience 16 years 5 months
January 2017 — currently
8 years 7 months
SUPPORTMART PVT LTD
TEAM LEADER
.
* Department CCV-Fraud prevention ,Insurance Sales & Ticketing ;
* Job Profile Team handling ,maintain data of the team ,Cancellation
of fraud flights,hotels,cars and vacation packages
bookings without delay. Team coaching with new
trends of fraud pattern. Verification of Chargeback's
and reasons. Saving revenue of the organization from
fraud by contacting banks and using tools. Taking
care of specially international cards cases outside U.S
and Canada and the payments. Handling documents
verification like passport, credit card and driving
license. Taking care of team errors on time.
Sales of flight insurance for the flight bookings. Making
and implementing new rules and techniques for fraud
prevention. Hiring and Coaching on new agents.
Controlling the cancellation of bookings because of
incomplete verification and non fraud bookings by using
April 2015 — November 2015
8 months
PROTOCOL SOLUTIONS PVT LTD
TEAM LEADER
TEAM LEADER * WEBSITE Bookairfare.com and Faregeek.com having travel
websites across globe mainly US
ASIA & MIDDLE EAST.
.
* Department CCV-Fraud prevention & Insurance Sales ;
* Job Profile Team handling ,maintain data of the team ,Cancellation
of fraud flights,hotels,cars and vacation packages
bookings without delay. Team coaching with new
trends of fraud pattern. Verification of Chargeback's
and reasons. Saving revenue of the organization from
fraud by contacting banks and using tools. Taking
care of international cards cases outside U.S and
Canada and the payments. Handling documents
verification like passport, credit card and driving
license. Taking care of team errors on time.
Sales of flight insurance for the flight bookings. Making
and implementing new rules and techniques for fraud
prevention. Hiring and Coaching on new agents.
Controlling the cancellation of bookings because of
incomplete verification and non fraud bookings by using
June 2013 — November 2014
1 year 6 months
LOOK BUY
TEAM LEADER
TEAM LEADER * WEBSITE Lookbuyfly.com and Smartfares.com having travel
websites across globe mainly US,CANADA,EU,AU
ASIA & MIDDLE EAST.
* Department CCV-Fraud prevention & Insurance Sales
* Job Profile Team handling ,maintain data of the team ,Cancellation
of fraud flights,hotels,cars and vacation packages
bookings without delay. Team coaching with new
trends of fraud pattern. Verification of Chargeback's
and reasons. Saving revenue of the organization from
fraud by contacting banks and using tools. Taking
care of international cards cases outside U.S and
Canada and the payments. Handling documents
verification like passport, credit card and driving
license. Taking care of team errors on time.
Sales of flight insurance for the flight bookings.
October 2007 — May 2013
5 years 8 months
fareportal
Sales representatives supervisor
SENIOR SUPERVISOR FAREPORTALINDIA. ;
* Website Cheapoair.com and Onetravel.com US travel Websites
and later across globe mainly US ASIA & MIDDLE EAST.
* Department CCV-Credit Card Verification & Fraud Prevention. ;
* Job Profile Team handling ,maintain data of the team ,Cancellation
of fraud flights,hotels,cars and vacation packages
bookings without delay. Team coaching with new
fraud pattern. Verification of Chargeback's and
reasons. Saving revenue of the organization from fraud
by contacting banks and using tools.
About me
Audit, Credit Cards, Account Reconciliations, Chargeback Management, Daily monitoring, Escalations Handling, Operating procedure development, Responsible for training and assisting, Team Handling, Team Management, account maintenance, transaction processing, Microsoft Excel, Microsoft Office, Microsoft Word, SQL
Higher education
2005
Agra University
science
Languages
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Doesn't matter