IT Projects Management Technical Management and Data Centre Operations Oil -Gas and Enterprise applications management Vendor and contractors management IT Budgeting IT Service Delivery and Operations management Solaris/Linux Infrastructure management Service Desk and User relationship Business requirement analysis, selection of solutions etc Pre-sales of Telecom Services and key account management NOTABLE ACHIVEMENTS • Provided working solutions for International Business Development Unit, thereby saving more than US$250,000 per annum, particularly when companies are facing global slowdown. • Instrumental in starting IT facilities from scratch, computerization and connecting entire Goa BSNL, Introduced Open source tools

 Multiple Project co-ordination, Budgeting, Project cost control, procurement, Tenders, RFQ, Annual Maintenance contracts, Manage outsourced vendors & track their SLA’s. Ensure vendors provide services as per defined SLAs.  Implementation and support of Telecom BSS systems, such as B-fone billing, Commercial, CSC, FRS, IVRS, Multiple flavor of UNIX servers. Ensured third-party application software is installed correctly and maintenance levels are current.  Deployment LAN/WAN, routers, switches, for Connectivity from remote villages, distance towns with Panaji servers. Managed the deployment, monitoring, maintenance, development, upgrade, and support of IT systems, including servers, PCs, operating systems, and associated hardware.  Pre-sales activities and helping Technical marketing in introducing newly introduced services to key accounts under Area Manager (Central).  Coordination for IT support for all sites under AM (Central) jurisdiction.  Control and Direction Manage I.T. operations support staff

IT Management, PGDIT

IT Systems, MBA-IT Systems

APMG, PRINCE2

OGC, ITIL Foundation

Sun Microsystems, SCSA10

Cissco, CCNA