Deliver a consistently high level of customer service to each client and maintain a safe environment by identifying problem clients and having them removed Keep bar area clean in accordance with the company’s guidelines as well as the requirements of the local health department Maintain an accurate cash drawer throughout the night and be able to account for any and all discrepancies in the final drawer tally Mix all drinks based on the serving sizes as outlined in the company manual to keep drink costs at a minimum Develop an efficient work pace that keeps the customers at the bar and in the dining room satisfied at all times

Always greet and welcome guests promptly in a warm and friendly manner. Always thank and give fond farewell to guests conveying anticipation for their next visit. Assist guest with table reservation. Assist guest while seating. Ensure guest are serviced within specified time. Has a good knowledge of menu and presentation standards. Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. Able to answer any questions regarding menu and assist with menu selections. Able to anticipate any unexpected guest need and reacts promptly and tactfully. Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

Inspiring staff to deliver prompt, friendly and efficient service at all times Providing day to day support to the retail area Responsible for management of brand standards,stock rotation and cashing up Handling complaint, conflict and questions and suggestions from restaurant. Employees Ensure that the restaurant complies with all necessary hygiene, health and safety

Supervise the smooth running of the bars Stock & Financial Control Assist in the training of bar staff Ensure high standards of health and safety are maintained at all times Complete required cleaning tasks in accordance with the Bars daily and weekly tasks sheet, ensuring the work has been completed to a high standard. Ensure excellent front of house service, allocate and support staff throughout the shift to maintain speed of service and cleanliness of venue.

greet and welcome guests promptly in a warm and friendly manner. Assist guest with table reservation and whenever while seating. Maintain cleanliness of work areas, china, glass, etc. throughout the shift. Perform shift closing on the Point of sales terminal and tally cash and credit card settlements. Complete closing duties, including restocking items, turning off lights, etc. Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

Supervise the smooth running of the bars Stock & Financial Control Assist in the training of bar staff Ensure high standards of health and safety are maintained at all times Complete required cleaning tasks in accordance with the Bars daily and weekly tasks sheet, ensuring the work has been completed to a high standard. Ensure excellent front of house service, allocate and support staff throughout the shift to maintain speed of service and cleanliness of venue.

Ensure staff meet the standards of the bars, addressing and correcting bad practice where need be. To clean and maintain all equipment and notify management of any issues. Detailed check of deliveries for accuracy and quality of product. Ensuring stock is received and secured in cellars on delivery. high standards of health and safety are maintained at all times

Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories Organising the bar area to streamline drink preparation and inventory

Provide excellent customer services Always strive towards best customer satisfaction Greet customers and present menus Up-sell when appropriate Arrange table settings Keep tables clean and tidy at all times Check products for quality Deliver checks and collect payments Cooperate and communicate with all serving and kitchen staff

Firstly I understand how a company operates Supporting managers with various tasks (e.g. policy making, goal setting) Learning to evaluate performance Get familiar with personnel duties Participate in company’s strategic planning Help managers in evaluating performance

Bachelor in hotel management, F&b service