-Technical lead to a team of professionals responsible for the day-to-day administration and support of a 24 /7 mission critical network and system security issues. -General responsibilities included, but were not limited to, maintaining and managing all systems. -Technical responsibilities included, but were not limited to, the design, installation, implementation, and integration of all data, voice, and video technologies, network infrastructure design and installation, managed system analysts. Leading the team in solving complex malware issues of customers. -Gather and collate network requirements by working with clients and colleagues. -Design secure and scalable networks. -Install secure and scalable network devices. -Work with OS and application teams to ensure client service success. Document all network set-ups. -Follow company standard design processes. -Liaise with support teams, working together to resolve customer issues. -Work as part of a team with excellent communication skills. -Administering the whole IT infrastructure – switches, firewalls, routers, and servers -Design and management of company webpage and online features. -Administration of a fleet of computers with Microsoft Windows. -LAN Administration -Knowledge win 2000, win xp, win 2003/2008, AD, knowledge of principles addressing IP. -Setting up and maintenance of backups. -Installation and timely update of software licenses -Network security, computer data, as well as providing anti-virus updates -Installation and maintenance of network infrastructure. Installation, configuration and maintenance of network equipment. -Support and configure e-mail and Web-servers. -Resolving network connectivity issues. -Maintain the local LAN and keep the systems updated from any external threats. -Experience in problem cause analysis.

-Handling complex malware and technical issues of windows based OS. -Skilled in remote support technologies for both consumer and enterprises. -Resolving network connectivity issues. -Maintain the local LAN and keep the systems updated from any external threats. -Experience in problem cause analysis & resolving routine customer problems -Technical experience and skills in the areas of advanced malware removal and OS issues.

B.Tech, Electronics & Communication Engineering