Part of AIG Global Services to provide operational support of EMC VPLEX, VMAX and VNX open storage Environment with Brocade and cisco fabrics with large scale Unix,Intel and VMware environments. Represent team in Global Command center to provide highest level technical support and peer teams’ guidance. Key Deliverables: • Working closely with business and end users in their storage requests in requirement analysis and validation. • Commissioning and Decommissioning of storage of servers in adherence to SA&D [Service Activation and Deactivation] processes. • Troubleshooting storage and Fabric performance problems, Coordinated with vendors to fix the issues, analyzed and documented RCA. • Verifying and associating SGs to FAST policies and identifying over utilized FA ports and remediation/rebalance of hosts across the same port group type FA. • Generate Netapp OCI reports for capacity planning, performance analysis and inventory management. Local Migration of Servers via VPLEX – VMAX to VNX Identified and migrated luns from VMAX to VNX via VPLEX device mobility jobs. Decommissioned and reclaimed space from VMAX. Successful Site wide DR Exercise Successfully validated and executed AP site wide DR exercise with EMC replication setup in heterogeneous host environment.

For one of the leading FMCG supplier over the world, successfully delivered migration and build project for 100+ servers, implementing the solution design, assembling highly available mission critical revenue generating infrastructure. Key Deliverables: • Account/Technical SME for implementing IBM storage in cloud model and configured TPC agents as a part of ITS Build factory team. • Data Migration and Storage Consolidation for SAP Environments with IBM SVC, XIV, Storwise v7000 and DS8000 • Implemented and Configured Tivoli Storage Productivity Center for storage resource management. • Technical Services Team lead for deploying solutions at customer site, validating capacity allocation requests and reporting tier wise utilization and forecast of storage. • Structured Disaster recovery procedures leveraging flashcopy services.

Provided Level III support to multiple accounts consisting EMC, Hitachi and IBM arrays. Proactive analysis of repetitive incident tickets and assist Level II teams in minor changes and incident resolution. Provided RCA and problem closure to P1 and other issues. Planned and performed SAN infrastructure upgrades and inter site disaster recovery tests – EVA CA.Created Visio diagrams and records assigning and referencing all system components as well as their location during newly transitioned locations. Baseline updation and Environment stabilization • Identified the baseline requirements for the HP EVA and Brocade SAN Infrastructure. • Discussed and organized schedules and prechecks for firmware upgrades and application downtimes. • Successfully upgraded the environment to the best possible firmware levels without any downtime and major outage.

Part of team supporting a multi-site geographically spread (SE/US/UK) FMCG environment, managing SAN Fabrics and heterogeneous Storage Arrays. Monitoring SAN Environment to isolate failures and coordinate corrections involving the appropriate vendor and/or technical staff. Commissioning and Decommissioning of storage of servers in adherence to SA&D [Service Activation and Deactivation] processes. Implement and configure IBM TPC [Tivoli storage productivity center] for storage, san and host resource management. • Identified and installed data agents and resolve connectivity issues. • Installed and configured SMI-S server agents for third party or legacy switches and storage arrays. • Improved capacity utilization by reclaiming unused LUNs on multiple servers and identifying the data for lower Category storage. • Provide weekly performance and monthly capacity reports to customer and as a proof of concept for TPC benefits. EMC Clariion to IBM SVC migration • Migrate source LUNs from EMC Clariion to IBM SVC with DS8000 as the target storage • Improve performance and scalability of the environment • Isolate and decommission the old storage

Design Verification and Performance Testing for Zetera Unified Client Performance Testing for ZSAN RAID Volumes and other volumes with • IO Meter for performance measurements in Windows and Linux (File system). • DiskTester for block device performance in Mac (Driver). • Standard file copy [dd] performance. Verification of SNMP Alerts. OS Compatibility Testing, Usability and Interface testing.

Electronics and Communication, ECE