Main Responsibilities: •Provide excellent customer service and address needs of customers in a timely and effective manner. Surprise and delight the customers with consistent and respectful manner. • Help train Team Members in a manner that builds and sustains a high- performance team and maximize turnover as delegated by the retail manager. • Establish and maintain a positive work environment that supports a high Team Member morale. • Supervise and delegate tasks to supermarket (Mini Mart) Team Members. • Assist in training of new Team Members, utilizing learning checklists and Training materials. • Complete spoilage and sweep worksheets as required. • Support national, regional, and store programs. • Responds promptly to customer needs and questions and requests assistance when necessary, including answering the store phone system (as assigned by Retail Manager) • Open and close store according to established procedures and timing. • Oversee team and resolve difficult customer situations. • May assist with interviewing. • Determine break schedule and ensure all necessary breaks are given and not exceeding settimes. • Communicate team concerns to the Retail Manager. • Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices. • Operate and sanitize all equipment in a safe and proper manner. • Maintain cleanliness and appearance of store throughout the course of the day (sweeping, taking out garbage/cardboard, etc.) • Maintain and construct attractive store displays • Respond to the needs of customers (answering questions; assist in the selection of product) • Restock/merchandise displays and shelves throughout the day • Assist with receipt of product (receiving/verification, ensuring, storage, . Preparation for display on sales floor) • Assist in the training of other associates to ensure optimal customer service • Gain familiarity with all store products to be able to provide full customer service and increase sales • Supervise and delegate tasks to Supermarket/minimart associates • Ensure all the invoices are entered in the system with Data entry person signature and date without fail. • To prepare Cash in Hand and Cash out statement on day to day basis and send to financedept. • Ensure to run Day End process in all the POS machines and keep the records and report to Finance Dept. A Finance team member will come and check the Day End reports. • Communicate with the suppliers and create excellent relationship • Handle the daily expenses and monthly re-accruing expenses such as utility bills. • Order products and maintain sufficient stock in the shop of all departments. • If necessary, request shelf rent, area rent, display rent from the suppliers. • Collect and request listing fee for new products. • Create and maintain credit payment from suppliers. • Responsible for any complain or fine arises from municipality routine inspection.

• Provide excellent customer service and address needs of customers in a timely effective manner. Surprise and delight the customers with consistent and respectful manner. • Help train Team Members in a manner that builds and sustains a high - performance team and maximize turnover as delegated by the retail manager. • Establish and maintain a positive work environment that supports a high Team Member morale. • Supervise and delegate tasks to supermarket (Mini Mart) Team Members. • Assist in training of new Team Members, utilizing learning checklists and training materials. • Complete spoilage and sweep worksheets as required. • Support national, regional, and store programs. • Responds promptly to customer needs and questions and requests assistance when necessary, including answering the store phone system (as assigned byRetail Manager) • Open and close store according to established procedures and timing. • Oversee team and resolve difficult customer situations. • May assist with interviewing. • Determine break schedule and ensure all necessary breaks are given and not exceeding set times. • Communicate team concerns to the Retail Manager. • Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices. • Operate and sanitize all equipment in a safe and proper manner. • Maintain cleanliness and appearance of store throughout the course of the day (sweeping, taking out garbage/cardboard, etc.) • Maintain and construct attractive store displays • Respond to the needs of customers (answering questions; assist in the selection of product) • Restock/merchandise displays and shelves throughout the day • Assist with receipt of product (receiving/verification, ensuring, storage, . Preparation for display on sales floor) • Assist in the training of other associates to ensure optimal customer service • Gain familiarity with all store products to be able to provide full customer service and increase sales • Supervise and delegate tasks to Supermarket/minimart associates • Ensure all the invoices are entered in the system with Data entry person signature and date without fail. • To prepare Cash in Hand and Cash out statement on day to day basis and send to finance dept. • Ensure to run Day End process in all the POS machines and keep the records and report to Finance Dept. A Finance team member will come and check the Day End reports. • Communicate with the suppliers and create excellent relationship • Handle the daily expenses and monthly re-accruing expenses such as utility bills. • Order products and maintain sufficient stock in the shop of all departments. • If necessary, request shelf rent, area rent, display rent from the suppliers. • Collect and request listing fee for new products. • Create and maintain credit payment from suppliers. • Responsible for any complain or fine arises from municipality routine inspection.

Bachelor in Arts, English Litreture, Political Science, Public Administration,

Computers, PG Diploma in Compter Applications

Palamuru University, BA