• Supervise purchase activities of company’s UAE sector for the Local and CIS markets. • Maintain relationship between suppliers, manufacturers, relevant internal departments and customers; • Negotiating and agreeing contracts and monitoring their progress, checking the quality of service provided; • Processing payments and invoices; generating reports based on the purchase and sales. • Developing purchasing strategy for increasing the working efficiency of the company; • Resolve customer grievances, and claims against suppliers. • Managing and monitoring the activities for a team of 3-4 persons. • Implementing new improvisations to the company’s customized Online Management System. • Administer on-line purchasing systems. • Finding new potential markets and maintain constant follow ups for the responses.

• Dealing with and facilitating human resources management, community support infrastructure facilities for smooth working of office and manpower management. • Analyse credit data and financial statements to determine the degree of risk involved in extending credit or lending money . • Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity. • Attending calls, following telephonic etiquette and assisting debtors with documents filling. • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..

• Listening to customer requirements and presenting appropriately to make a sale; • Negotiating the terms of an agreement and closing sales. • Prepare necessary cert, as per customer requirement. • Initial diagnosis of problems of the product and recommending the solution related issues. • Maintaining and developing relationships with existing customers in person and via telephone calls and emails; • Responding to incoming email and phone enquiries; • Attending team meeting and sharing best practice with colleagues. • Analysing the new market trends and implementing sales plans depending on customer feedbacks.

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