Больше информации по резюме будет доступно после регистрации
ЗарегистрироватьсяWas online more than two weeks ago
Candidate
Male
India, not willing to relocate, not prepared for business trips
Technical Support Engineer
Specializations:
- Technical support specialist
Employment: full time
Work schedule: full day
Work experience 14 years 6 months
June 2015 — currently
10 years 1 month
Clear-Trail Technologies Inc.
Technical Support Engineer
Please refer to my attached CV.
April 2014 — June 2015
1 year 3 months
DPG Group
IT Engineer
http://dpggroup.com/
About DPG Group: DPG group is privately owned group of companies namely DPG India Pvt. Ltd, Lomex India Pvt. Ltd.,
Lekhapani Tea Co. Pvt. Ltd ,DPG Energy Ltd etc. providing product & services in the Tea, Timber & Energy industry. The
group produces more than 10 million kilograms of CTC tea each year. The group have been an active business partner
with Tata Global Beverages, Hindustan Unilever, Kitply, Century Ply, Green Ply industries and Italian burner
manufacturer Riello. The group have been working in various collaborative programs with international organizations
such as Solidaridad, Rainforest Alliance, IDH and Ethical Tea Partnership.
Key Accomplishments:
* Increased 30% network throughput through designing and implementing policies in network, sever infrastructure,
UTM and firewall, end user devices and workstations for 150 end users.
* Implemented, tested & commissioned Wi-Max & CCTV network infrastructure at 6 sites in 7 months.
* Designed and implemented disaster recovery plan, IT security policies, user access policies, LAN/WAN/Server
infrastructure configuration management framework, SOP, database backup and restore policy.
* Implemented and migrated manufacturing business processes (Production, Store Purchase & Inventory) to roll out
ERP project from old legacy systems in 6 months.
* Implemented and re-engineered RFID based production process control systems with ERP solutions.
* Consulted and re-designed network and IT infrastructure for Abhinav Food Products, a partner company.
Responsibilities & Duties:
* Managing, administering, monitoring and reporting(to Directors) all IT functions & IT operations of the partner
companies that includes server, database, LAN/WAN/Wi-Max & wireless infrastructure, IT security infrastructure,
website, ERP implementation team ,ERP consultant, IT team, IT budget, procurement & recruitment.
* Managed OEM license & warranty, vendors & equipment insurance policies, claims and service providers.
* Developed EA artifacts with TOGAF and Archimate for forecasting and solving ERP implementation issues.
* Modeled business processes with BPMN and Archimate for the production, maintenance and logistics department in
the area of change management for stakeholders.
* Responsible for re-engineering existing business processes, process testing, escalation and data validation.
* Managed and developed IT/ERP team including training, evaluation, guidance, discipline & capacity building.
April 2013 — March 2014
1 year
R.D Educational & Sports Foundation
System Administrator
R.D Educational & Sports Foundation, Digboi, India About R.D Educational & Sports Foundation: R.D Educational & Sports Foundation is the trust which runs two
residential institutions named R.D Junior College & R.D English Academy at Digboi in Assam. The foundation is renowned
for producing good academic results till level Higher Secondary education in Assam.
Key Accomplishments:
* Designed and implemented new VDI based computer laboratory for academic and learning purpose.
* Led & roll out CCTV surveillance project at 2 sites reducing security surveillance and monitoring cost by 38%.
* Developed and commissioned single-handedly foundation website http://rdesf.net/ in 2 months.
* Implemented LMS (Learning Management System) to digitize existing learning processes.
* Upgraded and renovated existing server & LAN infrastructure that includes ERP & file servers, routers, switches, UTP
cabling, security and legacy applications.
* Developed and implemented IT security policies for user authorization and access control on IT resources.
Responsibilities & Duties:
* Managed, monitored and administered all the IT functions of the trust foundations and its institutions.
* Managed OEM license, vendors & service providers, procured IT assets and scaled up IT functions.
* Taught and led computer science subjects such as DBMS and programming languages to high school students.
* Worked temporarily as a hostel in-charge for managing & administering 150 students.
December 2011 — April 2013
1 year 5 months
HCL Infosystems Ltd
Associate
/LAN, AD-DC Engineer/Project Supervisor Industry: Banking http://www.hclinfosystems.in/
About HCL Infosystems Ltd.: HCL Infosystems Ltd. is India's Premier Distribution, IT Services and Solutions Company with
global presence at Middle East and Singapore. It has one of the largest sales & distribution network in the country and
provides value added distribution for partners including last mile connect and support in marketing and promotions for
Telecom, IT, Office Automation and Consumer Electronics products covering more than 15000 towns across 664 districts
in India .It is one of individual company of HCL Enterprise founded in 1976 along with HCL Technologies, HCL HealthCare
& HCL Talentcare.
Key Accomplishments:
* Successful supervision, implementation and completion of SAT (Site Acceptance Test) for RBI (Reserve Bank of India)
10g LAN project for 60 nodes and brought to production at RBI, Shillong.
* Completed up to 88% of RBI LAN , 98% of RBI AD-DNS-DC proxy & RBI Antivirus roll out projects at 2 locations.
Responsibilities & Duties:
* Worked as a LAN Engineer, Active Directory Engineer, Antivirus Engineer and Project Supervisor to led and execute
LAN Revamp, Active Directory-Domain Controller-Proxy Server and Antivirus project for Reserve Bank of India at RBI
regional HQ in Guwahati, Assam and in Shillong, Meghalaya. All of these 3 projects include 900 I/O nodes, 580 hosts
& 500 Active Directory user accounts.
* Supervised & executed RBI LAN project that includes identifying network active, passive requirements including the
design, installation and configuration of the Cisco Core L3 Switches, defining the passive network components,
specifications, requirements and supervising of UTP & Fiber cabling work done by vendors.
* Responsible for administering, monitoring and up gradation of entire Cisco 3 Tier LAN infrastructure that includes
Cisco catalyst 4507 and Catalyst 6509 L3 Switches, Cisco CS-MARS,UCS & LMS, OFC & Fiber cabling, multiple
VLANs,16 servers(Linux, Unix SCO & Windows) for 900 i/o nodes across multiple offices.
* Responsible for administering, monitoring, up gradation and customization of entire Active Directory & Domain
network that includes redundant AD-DNS servers & Microsoft TMG Proxy server, 500 users accounts, 580 hosts,
Exchange user accounts, GPOs, and KMS(Knowledge Management System).
* Responsible for administering, monitoring, up gradation of centralized Antivirus Security solution which includes
redundant SEPM (Symantec End Point Protection Manager) servers & security Policies for 580 hosts.
* Designed & implemented ad-hock wireless and system solutions for various VVIPs such as Governor, Deputy
Governor, Chief General Manager, Board members & Regional Director in various meetings and conferences.
* Trained and led junior RBI resident engineers for RBI LAN, RBI Antivirus & RBI AD-DC-Proxy projects.
March 2011 — August 2011
6 months
Carveniche Technologies Pvt. Ltd
Associate Consultant
Please refer to my attached CV.
October 2010 — January 2011
4 months
Institute of Engineering & Management Studies
Faculty/Assistant Lecturer
Please refer to my attached CV.
January 2001 — January 2001
1 month
About Clear Trail Technologies Pvt. Ltd
Technical Support Engineer
Lawful Interception) http://www.clear-trail.com/
About Clear Trail Technologies Pvt. Ltd: Founded in 2001 , Clear Trail is a global provider of Communication Analytics
Solutions in LI (Lawful Interception) industry. Clear Trail is a product based company of Impetus Group & Impetus
Technologies founded in 1991, headquartered in Los Gatos, California.
Key Accomplishments:
* Successfully completed project execution & implementation, system testing & validation, SAT and end user training
to bring LI Product Solution at 14 sites to production working with various government & regulatory bodies and TSP.
* Planned and implemented various monitoring and reporting framework such as Nagios, Performance Monitoring,
Log Analysis framework, SNMP, SLA monitoring framework and Incident reporting framework to lower SLA response
time by 70%.
* Supported product solution warranty period with 0% outage and 97.26% system availability.
About me
ERP implementation, Responsible for re, process testing, Successful supervision, Project Execution, System Testing, various monitoring, Business Intelligence, Capacity Planning, Project Planning, SLA, SLA management, Standard Operating Procedure, Team Management, Time Management, Troubleshooting, broad technical skills, configuration, end design & development, organizational team coordination, server solution design, IT Security, LAN/WAN > LAN, LAN/WAN, CCTV, DBMS, TOGAF, AD, Domain Name Server Protocol, Active Directory, Cisco Switches/Routers, Cisco Switches/Routers > Catalyst Switches, Domain Controller, LAN/WAN > VLAN, Linux, Microsoft Proxy Server, Microsoft Windows, Unix SCO, Nagios, Log Analysis, SNMP, Agile Methodology, Apache Subversion, C Programming Language, Cisco UCS, Data Modelling, Database Design > Database Development, Firewalls, HTML, Hyper-V, ITIL, JIRA, Java, JavaScript, LAN/WAN > WAN, Linux Red Hat, Load Balancing, Macromedia Dreamweaver, Microsoft Message Queue (MSMQ), Microsoft SQL Server, Microsoft SharePoint, Microsoft Visio, Microsoft Windows 2000 Server, MongoDB, Network Security, Network Security > Wireless Security, Oracle, Oracle 12c, Oracle Applications, Perl Programming, PowerShell, RAID, SAN, SQL, SS7, TCP/IP, Tableau, UML/OMT, Uninterruptible Power Supply, Waterfall Methodology, iSCSI, shell scripting
Higher education
2010
North Eastern Hill University
IT, Bachelor of Technology
Languages
Citizenship, travel time to work
Citizenship: India
Desired travel time to work: Doesn't matter