Managing key Accounts of Corporate clients like (BSNL, Airtel, IDEA, Aircel, Tata, Reliance etc). Manage payment reconciliation with corporate clients to optimize the revenue of the company. Settlements of Bad Debts wherever possible to clear out the losses. Resolves issues where possible and assists with resolving other issues, prioritizing based on business impact and escalating when needed to senior staff and / or third party resources to ensure timely resolution. Manage clear communicates and provides timely updates to upper management on the status of critical issues, such as system outages, and projects. Manage the daily critical reporting and information gathering for better information flow for the management. Tracking timely invoice/paper work of corporate clients. Assists with ongoing projects and other required tasks while evaluating problems and identifying solutions and prioritizing to meet business needs. Monthly meeting with corporate clients to understand and resolve issues if any. Maintained relationships with clients, customers and management, coordinating the efficiency of their interactions.

Initiate and successfully steer the business development activity to generate revenues for the business. Payment tracking / follow-ups and settlements. Prepared Invoice, Performa and preparation of quotations according to the sales team requirement PAN India bases. Managing existing customers base while actively search and pursue new customer as well as pitching for old and new products. Customer Financial Account Management. Inter department coordination: Marketing, production, Logistics, Finance & Accounts for optimum sales coordination activities. Initiated / Incorporated new formats for Weekly / Monthly Management Information Reports', getting them prepared reconcile, present to management and send the same to the quarters concerned. Ensuring that customer queries and complaints are dealt with in an effective and efficient manner. Maintain good, positive customer satisfaction feedback. Monthly Meetings with the clients and marketing teams for better coordination and conflict resolving. Handling the purchase operations, PO generation / receiving and processing, quotation possessing (pitching and inviting), active Liaising with various suppliers and agents.

Ensuring smooth running of all operations of branches, assisting in the management of team workload. MIS coordination. (Gathering, Reconciling, Preparation and Presentations) Maintain effective and efficient SOP’s for all related processes, make suggestions and changes where ever needed. Optimize operations through continuous process improvement. Respond to, manage and as well as perform timely Inventory Audits and related process. Maintain and improve warehouse operations to optimum productivity. Manage the Information Technology department of the company. Housekeeping activity supervision. Manage overall purchases of office supplies. *Made a makeshift software for billing for the organization combining MS-Access and Excel. (Used till date by the account department).

Logistics coordinating. Maintain effective and efficient SOP for all related processes. Maintain and improve warehouse operations to maximize the utilization of manpower, space and other resources for optimum productivity. Managing monthly and yearly Audits and all audit related reports and paperwork. Management Information Reports', gather, reconcile, prepared and Present. Maintain good, positive customer satisfaction feedback. Ensuring that customer queries and complaints are dealt with in an effective and efficient manner.

Distance Education , MBA IT

Computer Science, Post Graduation Diploma in Computer Application

Arts and Humanities