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Candidate

Male, 55 years, born on 8 May 1970

India, willing to relocate, not prepared for business trips

Chief Operating Officer

Specializations:
  • Sales manager, account manager

Employment: full time, part time, project work, volunteering, work placement

Work schedule: full day, shift schedule, flexible schedule, remote working, rotation based work

Work experience 7 years 8 months

February 2009November 2014
5 years 10 months
Sistema Shyam Teleservices Ltd

India, mtsindia.in

Telecommunications, Communications... Show more

Deputy Director
Engaged by CIO to identify and incorporate best practices to ensure seamless roll-out of Telecom Projects like IN, VAS, Systems, Networking and its seamless operationalization. Hold full accountability for the Division servicing more than 10 million customers. Develop and incorporate pricing, product creation and development, customer service, cost reduction and technology strategies for facilitating end-to-end customer experience from the NOC. Devise and implement business process outsourcing methodologies to provide enhanced service at lower costs. Selected Accomplishments: • Successful build and operationalization of the First Green datacenter and hosting OEM solutions and equipment’s of the likes of Huawei, HP, IBM, SUN, CISCO to name a few. • Successful launch of Postpaid services - Voice & Data • Drastically reduced storage and server farm footprint, creating the opportunity for secure collocation of a commercialized `IT Managed Services` to host 1.2PB capacity • Saved 11 Million by incorporating continuous process improvement, business outsourcing and cost reduction strategies.
April 2007February 2009
1 year 11 months
Bharti Airtel Ltd

India, airtel.in

General Manager
Recruited to spearhead the new innovation division. Transitioned 50+ employees, conducted technology due-diligence for integration of SDP to ensure operability and achieved zero downtime during cut-over. Developed and incorporated solid processes for new technology incorporation, project management, billing, manpower planning and employee benefits. Selected Accomplishments: • Service Delivery Platform rollout for Messaging, Content & Applications of mobile e-Commerce platform, servicing 100 Million + customers in India & Africa • Launch and operationalization of the DTH Application services for Pan India • New Product Development & Innovation for Mobile, DTH (Tele-media) and Enterprise services

Skills

Skill proficiency levels
Multi-fold Approach
Flexibility
Go-Local Approach
Speed
Technical Expertise
Ownership & Accountability

About me

Dear HR, In response to the job advertisement posted, PFA my detailed CV for your consideration. A brief about self; Worked with MTS India as Deputy Director and responsible for directing the Project roll-outs and operationalizing them on a Pan India basis. Major projects rolled out comprise of Greenfield Datacenter build and operationalization, IT Project roll-outs and deliveries, IT Operationalization, Huawei IN, VAS, Systems, Cisco Networking, HP Cloud, Backup and Storage Infrastructure to name a few. As a key Senior Management Executive, based out of the Corporate Cost Center in Chennai, I have been instrumental for establishing the best IT practices based on the ITIL framework. The primary accountabilities are Stakeholder management, Transparent and effective communication between MTS as a mobile operator and the 50+ vendors. Active negotiations partnering with the SCM team and a key stakeholder from IT. Other key accountabilites being excellent Presentation skills and people managment for meeting the KPI's and KRA's. Many Innovative IT practices have been undertaken by me with Time management being the key for deliverables. Major Achievements are; • Successful launch of Postpaid services - Voice & Data for MTS • ISO 27001 Certification for MTS • Successful build and operationalization of the First Green datacenter for MTS • Service Delivery Platform rollout for Messaging, Content & Applications of mobile e-Commerce platform for Airtel • Launch and operationalization of the DTH Application services for Airtel • New Product Development & Innovation for Mobile, DTH (Tele-media) and Enterprise services for Airtel • Blackberry rollout for the BPL Mumbai circle • Migration from ‘8’ digit numbering plan to ‘10’ digit for RCOM • Pan India migration of HLR’s for RCOM • Brought down the customer complaints from 22000 to @1200+ during launch for RCOM • Off-shore PHS network rollout for Fitel, Taiwan for 500K subscribers With 21+ years of experience in Telecom and having worked with major enterprise groups like Reliance, Essar, Airtel, MTS etc. For professional growth I am contemplating a change and looking forward for a suitable opportunity, commensurate with my experience and qualifications. Feel free to get in touch for any more information required. Warm Regards, Rajesh Ohri

Higher education (master)

1993
TASMAC
MBA, Finance

Languages

PunjabiNative


EnglishC2 — Proficiency


Citizenship, travel time to work

Citizenship: India

Permission to work: India

Desired travel time to work: Doesn't matter