 Managing retail sales as well whole sales at the branch. Implementing business development strategies, providing warm, friendly and welcoming atmosphere for both employees and customers. Provide quality and exceptionally services to customers.  Train staffs by reviewing and revising orientation to products and sales training materials, delivering training sessions, reviewing staff’s job results and learning needs with retail store manager, developing and implementing new product training.  Evaluates competition by visiting competing stores, gathering information such as style, quality, and prices of competitive merchandise. Maintaining existing customers and attracting new customers. Launching new products.  Promotes sales by demonstrating merchandise and products to customers. Communicate personally with customers to ensure customer satisfaction. Resolve customer complaints promptly and efficiently.  Aside that branch sales, also directing daily operations including customer service, inventory control, maintenance and staffing. Creating schedules and established performance goals for employees. Conducting in store audits at regular time schedule.  Maintaining the company’s visual merchandise standards for the store including general house keepings and cleanliness.  Taking care of procurement of local products and services of my trading division of the company. Managing vendors, quality management, price negotiation, payment management, inventory management, etc.

* Building the business within the territory by using various sales techniques and targeting potential customers and assessing sales opportunities. ; * Doing market research and analyzing competitor activities and assessing business opportunities for our own products. ; * Vendor management and cost control, ensuring proper service from vendor and customer satisfaction. Providing technical support to customers and analyzing performance of products. ; * Appointment of new vendor and managing vendor sales and providing them proper knowledge of products and also providing technical support to vendor to improve their sales and service. ; * Providing appropriate knowledge of market and products to product manager of company. It helps us to improve on product performance and efficiencies.

* Demonstrating and promoting medicinal products via health care professionals like doctors, nurses and pharmacists. Increasing products awareness, answer queries and provide advices and introduce new products. ; * Organizing appointments and meetings with communities and hospital based health care staffs. ; * Identifying and establishing new business, negotiating new contracts, maintaining detailed records, reviewing sales performance, writing reports and other documents. ;

Delhi Business School, Masters

Bio-Science, Bachelors Degree

Science